Introduction
This Privacy Policy explains how OGGEH, Inc collects, uses, and protects your Personally Identifiable Information (PII) in accordance with applicable laws.
What Personal Information Do We Collect?
We collect information when you:
- Register on our site.
- Place an order.
- Fill out a form or support ticket.
- Provide feedback.
Collected data may include:
- Name, email address, phone number, mailing address.
- Transaction history and subscription details.
When Do We Collect Information?
We collect information:
- During user registration and account creation.
- When users make a purchase or subscribe to a plan.
- When filling out forms, submitting inquiries, or opening support tickets.
- When users provide feedback about our services.
How Do We Use Your Information?
We use the collected data to:
- Provide customer support.
- Process transactions securely.
- Improve user experience.
- Send important service updates.
- Administer promotions, contests, surveys, or other features.
- Follow up on inquiries via email, phone, or live chat.
GDPR Compliance for EU Users
For users in the European Union (EU), OGGEH, Inc complies with the General Data Protection Regulation (GDPR):
- Right to Access – You can request a copy of your personal data.
- Right to Rectification – You can correct inaccurate or incomplete data.
- Right to Deletion (“Right to be Forgotten”) – You may request deletion of your personal data.
- Right to Data Portability – You can request your data in a structured format.
- Legal Basis for Processing – We process personal data under legitimate interest, contract performance, or consent.
To exercise your GDPR rights, .
Data Retention Policy
OGGEH retains personal data as follows:
- Customer account data (after account deletion): 10 years.
- Support tickets and emails: 10 years.
- Transaction history: Stored and managed by Stripe (See Stripe Privacy Center).
Third-Party Processors
OGGEH, Inc uses the following third-party services to process user data:
- Stripe (for payments)
- Google Cloud Platform (for hosting & storage: Cloud SQL, Compute Engine, and Cloud Load Balancer with Cloud Armor)
- FusionAuth (for authentication cookies: See FusionAuth Cookie Policy)
How Do We Protect Your Information?
- All transactions are processed through SSL encryption.
- OGGEH does not store credit card details (handled by Stripe).
- Cloud infrastructure is secured behind a Virtual Private Cloud (VPC) and Cloud Armor protection.
- Regular malware scanning is performed.
- Personal information is accessible only by authorized personnel with secured credentials.
Do We Use Cookies?
Yes. We use cookies only for authentication purposes via FusionAuth Hosted Edition. These cookies store session-related information and do not track user behavior.
For more details, see the FusionAuth Cookie Policy.
Third-Party Disclosure
We do not sell or trade your personal information. However, we may share it with:
- Hosting and infrastructure providers (Google Cloud Platform).
- Payment processors (Stripe).
- Authentication providers (FusionAuth).
Additionally, non-personally identifiable visitor information may be provided to other parties for marketing, analytics, or service improvements.
Third-Party Links
We do not include or offer third-party products or services on our website.
Google Services & Advertising
While OGGEH, Inc does not currently use Google AdSense, we comply with Google's Advertising Principles to provide a positive user experience.
More details: Google Ad Policies.
California Online Privacy Protection Act (CalOPPA)
In compliance with CalOPPA, we agree to:
- Allow users to visit our site anonymously.
- Provide a conspicuous Privacy Policy link on our homepage.
- Notify users of any privacy policy updates on this page.
- Allow users to change personal information via their account login.
How Does Our Site Handle “Do Not Track” (DNT) Signals?
We honor Do Not Track (DNT) browser settings and do not use tracking technologies when DNT is enabled.
Does Our Site Allow Third-Party Behavioral Tracking?
No, OGGEH, Inc does not engage in third-party behavioral tracking.
Children's Online Privacy Protection Act (COPPA)
OGGEH, Inc does not market to or knowingly collect personal information from children under 13 years old.
Fair Information Practices
In the event of a data breach, OGGEH, Inc will:
- Notify affected users via email within 7 business days.
- Provide an in-site notification within 1 business day.
OGGEH adheres to the Individual Redress Principle, allowing users to pursue legal action if their data is mishandled.
CAN-SPAM Act Compliance
We collect email addresses to:
- Send order confirmations and updates.
- Respond to customer inquiries.
- Send promotional and marketing emails.
To comply with CAN-SPAM, we agree to:
- Not use false or misleading subject lines or email addresses.
- Identify emails as advertisements, when applicable.
- Include our business address in all emails.
- Provide an opt-out/unsubscribe link in all emails.
- Honor opt-out requests promptly.
If you wish to unsubscribe from our emails, .
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How to Contact Us
For privacy-related inquiries, contact us at:
OGGEH, Inc
651 N Broad St
Suite 201
Middletown, DE 19709 US
+1 (302) 440-6368